Power grid risk has increased due to expanded connectivity to IT and other systems, exposing them to more threats. As the same time, threat actors are focusing more on critical infrastructure attacks, and benefiting from the availability of malware toolsets on the internet. Furthermore, many grids have received little to no security enhancements post deployment. To help counter this problem, in the early s IEC Technical Committee 57, a group devoted to power system management standards, started working on how to make power grids secure-by-design. Working Group 15 WG15 was formed to evaluate the requirements from a technology perspective, and define a standard way to implement them. To counter the increasing risk of cyberattacks to power grids, WG15 is establishing end-to-end cyber security standards IEC for their communication protocols.
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D12 PK44 Ireland We control the ways your personal data are collected and the purposes for which your personal data are used by Virtual Access for the purposes of and in accordance with the European General Data Protection Regulation.
Your personal data may include for example your name, your contact details, information relating to any products you have purchased or information on how you use our website and app or you interact with us. We collect some personal data from you, for example when you buy a product from us, use our website, use our services or contact us. We may also receive your personal data from our suppliers who provide services to you on our behalf for example when you provide feedback on our services.
For more information on the parties who may share your personal data with us, contact data. We promise to collect, process, store and share your data safely and securely. Plus by listening to what our customers tell us, we can make changes, to make things easier where we can.
If the information we hold on you is wrong, you can email us at data. Occasionally we may need to contact you by email for administrative or operational reasons, for example in order to send you confirmation of your SLA, purchases and your payments. To comply with our legal obligations, for example, our obligation to provide your information to customs agencies. We will also use your personal data if we contact you after you have sent us a request, filled in a web-form through our website or contacted us on social media.
Your opinion is very important to us, so we may send you an email or survey form to seek your feedback. We will use the communications you exchange with us and the feedback you may provide in order to manage our relationship with you as our customer and to improve our services and experiences for customers.
We may use your personal data in order to tailor our services to your needs and preferences and to provide you with a personalised customer experience. The business purposes for which we will use your information include accounting, billing and audit, credit or other payment card verification, fraud screening, safety, security and legal purposes, statistical and marketing analysis, systems testing, maintenance and development. Please be aware that these communications are not made for marketing purposes and as such, you will continue to receive them even if you opt-out from receiving marketing communications.
We may also collect information on how you use our website, which pages of our website you visit most, which products you search for and what products you buy, in order to understand what you like. We may use this information to tailor the content you see on our website and, if you have agreed to receiving marketing communications, to send you relevant messages that we think you like.
If you choose to receive email marketing from Virtual Access, we can let you know of new products, events and news involving Virtual Access. Remember you are in control and you can manage your preferences at any time.
If you are happy to receive marketing communications, we will provide you with news from us such as new products that you may be interested. Please note that we do not share your contact details and other personal data with other companies for marketing purposes, unless we have obtained your consent to do so. Here are some other ways in which we use this data: To help us refine our products and services.
To ensure you enjoy a good end-to-end customer experience with us, from managing orders to sending invoices and answering your queries. To meet our legal and regulatory obligations. If you do not want to receive marketing communications from us, you can simply tell us so by clicking the relevant box on our contact form page. You can choose to opt out from receiving marketing communications at any time by clicking on the relevant unsubscribe link at the bottom of any marketing related email you may receive from us.
How long do we keep personal data? This depends on the type of data and how we use it. When we make a decision on what data to keep we consider the information we need to best provide you with our products and services, to help us manage your relationship with us, and to make sure we can meet certain statutory obligations. Requesting access to your personal data You have a right to request access to the personal data that we hold about you.
If you would like to request a copy of your personal data, please contact us at: data. If you have questions in relation to your personal data, please contact us at: data.
Security of your personal data We are committed to taking appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage to personal data.
This includes staff engaged in, among other things, the provision of support services,. Where your personal data are transferred outside of the EEA, we require that appropriate safeguards are in place.
While this anonymous statistical data may be aggregated and used in broader statistical analysis by us and our web monitoring service provider to improve our services, at no time can we personally identify you as the source of that data. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.
The purpose for which the cookie is used is for identification of a specific user during a session on our website e. The cookie will be deleted at the end of the website session. Use and disclosure of personal information You acknowledge and consent that by providing your personal information to us that we may use and disclose your personal information for the purposes for which it was collected or for a related or ancillary purpose such as: a To facilitate and process your order.
Our third party service providers are organisations that include those that may assist us with research, mail and delivery, security, professional advisory, banking, payment processing or technology services. Where we engage third party service providers to perform services for us those third parties may be required to handle your personal information.
It may also be disclosed to a third party who acquires us, or substantially all of our assets. We may also share some of your personal data with, or obtain your personal data from, the following categories of third parties: Government authorities, law enforcement bodies and regulators when this is required by law.
If your personal information has not been handled in an appropriate way, we will take steps to remedy your concerns in a reasonable time. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information. Non-necessary Non-necessary Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies.
It is mandatory to procure user consent prior to running these cookies on your website. Thank you.
IEC 62351 Standards for Securing Power System Communications